Our Privacy Promise


Your personal information is personal to us, so we always treat it with the highest standards of security and confidentiality. Rest assured, we never pass on, sell or swap your information with any other company for their own marketing purposes.

We are committed to looking after your data and we will always put you first.

What information do we hold about you?


When you visit the Studio for the first time to attend one of our classes, courses or workshops we ask you to complete and sign a health questionnaire and an informed consent release. We add your name, address, telephone number and email address – if provided - to our database.

How do we use your information?


Your information allows us to update you with news of changes to the schedules and information regarding new courses and workshops that may be of interest to you. We email a monthly newsletter as well as the occasional email notifying you of an unusual event such as a waitlist notification, important reminder, notifications about your bookings and account details such as purchase receipts. Any personal health or medical information you have provided is used to ensure that your needs are met and that services we provide to you are appropriate.

When do we share information?


We do not sell your personal information to others. We share your information with our software services provider, MindBodyOnline who processes all purchases and bookings for Santosha Studio. Please visit their website more information on their privacy policy by clicking here


We use MailChimp as a newsletter service provider who keep a record of name and email address. Their privacy policy can be viewed here

Security

All personal and credit card information is encoded using secure encryption.

If you already receive our marketing communications, we’ll continue to send you these unless you ask us to stop. We hope you enjoy hearing from us just as much as we enjoy putting our updates together. We promise to never bombard you with unwarranted communications.


Your rights regarding your personal data.

If you receive our email-based marketing communications, you can choose to unsubscribe at any time.

You also have the right to:


· Ask that we correct or update any personal information that is incomplete, inaccurate or out of date.


· Ask that we erase your personal data from our systems.


· Request access to the personal information we hold about you.


· Request that any data provided by you in the context of actively consenting to some form of processing, be returned to you or transferred to another company in an electronic form.


· Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

If you would like to exercise any of these rights, please get in touch with us through our website or by contacting us on the details below.


Please note that we may ask for proof of identity before providing or updating any personal information we hold about you and if we have a legitimate reason as to why we are unable to fulfil any requests. We will always explain the reasons why.

The Santosha Studio

1st Floor

40 Foghamshire

Chippenham

SN15 1HB

Tel: 01249 444242

Email: info@santoshastudio.co.uk

Website: www.santoshastudio.co.uk